Birthday Gift Box

Any order placed before 11:59 PM CST on Sunday should be shipped the next week using FedEx 1-2 day shipping to arrive between Tuesday and Friday. We ship orders early in the week to avoid potential shipping delays into the weekend. When your order ships you should get a notification from UPS with the tracking information. You can read more about our shipping schedule here. 

If you have questions about your order, you can send an email to cheeseclub@rebelcheese.com or call us at (432) 243-3643. We will do our best to accommodate. 

Our customer service hours are Monday- Friday 8 AM - 4 PM Central Time. For all emails, please allow a minimum of 48 hours (Monday - Friday) for a response. All emails sent on weekends or after 4 PM Central Time on Fridays will be responded to on Monday as soon as we can.

*Please note that we reserve the right to alter shipping days in the event that they fall on a holiday. Any alterations will be communicated in advance.

All cheeses should have a white label attached to their packaging with the lot number and best by date printed on them. 

Here are the guaranteed refrigerator shelf lives for each of our cheeses: 
Bries: 30 days
Fromages: 30 days
Chèvres: 18 days 
Firm Cheeses: 3 months (Pepper Jack is 1 month)
Dips/Spreads: 14 days

Once your cheeses arrive, we recommend transferring them to the refrigerator as soon as you can. All cheeses must be kept refrigerated and should only be removed from the refrigerator immediately before serving. We recommend consuming the cheeses within 7 days of opening. Here are some tips on how to best store the cheese after they have been opened: 

Bries: Brie needs airflow, so we do not recommend tightly wrapping it in plastic wrap, as this can cause bad mold to develop. Instead, we recommend loosely wrapping pieces in cheese paper or parchment paper and storing them in the crisper. Before storing, apply a piece of wax paper to the exposed area to protect cut surfaces from drying out.

Our cave-aged Bries are made with living cultures, and sometimes mold spores bloom and appear on the rind and inside the cheese, like a layer of fuzz. This growth is normal and is fine to consume.

Fromages and Chèvres: Securely wrap in cheese paper and seal the opening with tape or a sticker. If wrapping with waxed paper, follow with a plastic wrap.

Firm Cheeses: Wrap in cheese or wax paper and store in a partially opened plastic zip bag.

We localize the majority of our supply chain by actively sourcing many of our shipping materials from within greater Texas. Please note, as we are testing out new packaging options, your box will only contain some of the below items.

Corrugated Box & Water-Activated Paper Tape: Curbside recyclable.

Brown bag & liner insulation: Curbside recyclable.

Insulated Box Liners: Renewliner insulated box liners are made from recycled water bottles. All ink is water-based. Contains no adhesives, PVC, papers, or containments.

Ice Packs: Enviro Ice is safe for pouring down a household drain or flushing in a toilet - it can also be diluted with water and used to feed your plants!  For the plastic pouch, rinse it and recycle anywhere #4 low density polyethylene plastic is accepted (please check if this is accepted curbside in your neighborhood).

Cheese Bags: Landfill trash (due to the barrier protection required to protect the quality of the cheese, this is not recyclable. We use the thinnest amount of plastic possible through our distributor to minimize waste).

Cheese Tubs: the tubs and lids are designated as #5 polypropylene (please check if this is accepted curbside in your neighborhood). The seal should be disposed of in your landfill trash bin.