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Frequently Asked Questions
What is Rebel Cheese?

Rebel Cheese is America's most awarded artisan plant-based cheese brand, as seen on Shark Tank and backed by Mark Cuban. Handcrafted in small batches in Austin, TX, our dairy-free cheeses are made from organic cashews, with no preservatives or artificial flavors. Whether you are looking for a cave-aged brie for a dinner party, a melty pepper jack for taco night, or a curated gift box for someone special, every wheel and wedge is lactose-free, cholesterol-free, and 100% plant-based.
What is your return and refund policy?

100% Satisfaction Guaranteed

Join thousands who've discovered dairy-free cheese that's actually incredible. Not convinced after your first taste? We'll happily refund your order—that's how sure we are you'll become part of the Rebel family.

Simply email cheeseclub@rebelcheese.com for a refund.

Our Commitment to You

At Rebel Cheese, we pour our hearts into crafting artisanal plant-based cheeses that exceed expectations. We're confident you'll love what we create, and we stand behind every wheel, wedge, and spread that leaves our Austin kitchen.

Read more about our Refunds & Returns Policy here.
I am allergic to gluten. Are your products gluten-free?

All of our cheese products do not contain gluten or wheat. However, some of the products we sell from our partners, such as crackers and salami, do contain gluten. Products that do not contain gluten can be found here.
Can the cheeses be frozen?

All chèvres and fromages can be frozen for up to 6 months. Any of our dips and spreads can also be frozen — just be sure to stir once thawed. Please defrost in the refrigerator and consume within the number of days allotted prior to freezing.

We do not recommend freezing any brie or firm cheese as it may affect the texture.

What if I do not like my order?

100% Satisfaction Guaranteed
Join thousands who've discovered dairy-free cheese that's actually incredible. Not convinced after your first taste? We'll happily refund your order—that's how sure we are you'll become part of the Rebel family. Simply email cheeseclub@rebelcheese.com for a full refund.
Where are your products manufactured?

All of our cheese products are hand-made by us at our production kitchen in Austin, Texas.
What is your shipping policy? Do you offer scheduled delivery or express shipping?

We carefully prepare and ship all orders, with delivery options to fit your schedule:

  • Standard Delivery: Your order ships within 10 business days of order placement. Your order will be delivered using either UPS or OnTrac 2-day service.
  • Scheduled Delivery: Select your preferred delivery date at checkout. Your order will be delivered using either UPS or OnTrac 2-day service.
  • Expedited Delivery: Select your preferred delivery date at checkout for faster arrival. Shipped via UPS Next Day Air.

Each shipment is packed in a custom insulated box with ice packs and liners designed to maintain a safe temperature of 40°F or below for up to 48 hours during transit.

Shipping Protection Program: Add optional Shipping Protection at checkout for peace of mind. This covers lost, stolen, damaged, or temperature-compromised packages during transit. A small fee applies based on your order value. Read more about our Shipping Protection Program here.

Once your order ships, you’ll receive a confirmation email with tracking information.

If your order is delayed or arrives damaged, please contact us at cheeseclub@rebelcheese.com within 48 hours of delivery so we can make it right.

During peak seasons or holidays, shipping timelines may be extended. Please place your order early to ensure timely delivery.

Please read more about our Shipping Policy here.
How should I store my cheese?

Once your cheeses arrive, we recommend transferring them to the refrigerator as soon as you can. All cheeses must be kept refrigerated and should only be removed from the refrigerator immediately before serving. We recommend consuming the cheeses within 7 days of opening. Here are some tips on how to best store the cheese after they have been opened: 

Bries: Brie needs airflow, so we do not recommend tightly wrapping it in plastic wrap, as this can cause bad mold to develop. Instead, we recommend loosely wrapping pieces in cheese paper or parchment paper and storing them in the crisper. Before storing, apply a piece of wax paper to the exposed area to protect cut surfaces from drying out.

Our cave-aged Bries are made with living cultures, and sometimes mold spores bloom and appear on the rind and inside the cheese, like a layer of fuzz. This growth is normal and is fine to consume.

Fromages and Chèvres: Securely wrap in cheese paper and seal the opening with tape or a sticker. If wrapping with waxed paper, follow with a plastic wrap.

Firm Cheeses: Wrap in cheese or wax paper and store in a partially opened plastic zip bag.